COVID-19 Trading Update

COVID-19 Trading Update

Festive Trading Hours Reading COVID-19 Trading Update 2 minutes Next Welcome Back Sydney!

UPDATE: 19 July 2021

To Our Hides of Excellence Community,

In response to the latest advice from NSW Government & NSW Health in relation to COVID-19, we wish to provide an update to you on our business operating plans here at Hides of Excellence.

The health and safety of our customers and staff is our priority.

At the present time our Sydney showroom in Banksmeadow is temporarily closed for face-to-face appointments however our online store remains in operation 24/7, with FREE shipping on all Australian orders. Should you require contactless pick-up, we would be more than happy to arrange this service for you.

Customer service continues to also be our priority. Should you require any assistance please reach out via our online LiveChat, email (, phone +61 451 511 085, or through direct messaging on our Socials channels. During Monday to Friday business hours we are also available via FaceTime or video call.

Our warehouse and showroom in Collingwood, Melbourne is also open virtually and via phone during business hours Monday to Friday at the present time, with contactless pick up also as an option. Please contact Dawn on +61 3 9417 3466 or via email who can assist you with your enquiry.

Both location showroom visits are temporarily closed at the moment until further advice.

We thank you for your support and understanding during these challenging times and we look forward to welcoming you back in to our Sydney showroom and warehouse very soon.

We encourage everyone to stay safe.

Should you have any questions please don't hesitate to get in touch.

Here are our showroom contact details:

Sydney | 16 Anderson Street, Banksmeadow NSW 2019 | +61 2 9355 3600

Melbourne | 107-109 Sackville Street, Collingwood VIC 3066 | +61 3 9417 3466