FAQ
Shipping Rates
For detail information please visit our shipping page
3 -- Ordering
Can I place a bulk order?
Multiple products can be purchased using the ordering process outlined above. The shipping cost will vary depending on the size of your order. The total cost of your order (including shipping) will...
3 -- Ordering
Can I pay using Afterpay?
Yes, you can pay for your Hides of Excellence purchase using Afterpay. Simply select Afterpay as the payment method at checkout. You’ll pay for your order in four payments every 2 weeks. We will s...
4 -- Shipping
Can I pick up my order instead of receiving a delivery?
We welcome you to pick up your purchase from our Banksmeadow warehouse in Sydney. Simply select "PICK UP" as the preferred shipping option at checkout.
Once your order has been received you will be...
How can I contact you?
There are three easy ways you can contact our Customer Service team, either via telephone between 9am and 4pm, Monday to Friday, (AEST) or email and we will get back to you the following working we...
Who are you?
Visit our About page to learn all about our family-owned business.