FAQ

Though it depends on the courier company, standard delivery practice ensures you will receive a card in your mailbox explaining how, where and when to pick up your order from the post office or cou...

Australia Delivery: You should receive your order within 14 days.

Most orders are sent out within 5 – 7 days of placement. If you are concerned about your order’s whereabouts, please don’t hesitate to contact our customer service team by emailing info@hidesofexce...

Once your order has been shipped you will receive an email containing: Your unique tracking number Information explaining how to use this number to track your order via the courier company’s website

Through our online store we enable shipping within Australia, New Zealand, Singapore, USA and Canada. Should you require an alternative destination country for your order please contact us via emai...

Shipping is currently free on all orders Australia wide. International shipping fees vary depending on the total order dimension, weight and delivery zone destination.

We welcome you to pick up your purchase from our Banksmeadow warehouse in Sydney. Simply select "PICK UP" as the preferred shipping option at checkout. Once your order has been received you will be...