FAQ
3 -- Ordering
I saw a product on your website but now it’s no longer available. Does this mean it is out of stock?
To find out about a product’s availability, please contact our customer service team:
Email: info@hidesofexcellence.com.auTelephone: 0451 511 085
How do you ensure quality?
All of our quality hides are internationally sourced from reputable tanneries. Our family-run business calls upon three generations worth of experience and knowledge when working alongside our indu...
How can I care for and store my Hides of Excellence product?
When cared for correctly, your hide or leather product can be passed down to future generations. All items are made from natural materials and minimum care is required.
To remove any dirt or marks,...
Are your animal products compassionately manufactured?
Every product we offer in our home decor range has been produced from a sourced by-product of the farming and meat industry. We are 100% committed to the production of home furnishings that are bot...
Are your hides 100% natural?
The entire Hides of Excellence home decor collection is produced from ethically sourced genuine hide by-products. We work with the world's leading tanneries that share our ethical values. We take a...
2 -- Care Instructions
Care Instructions for Skeepskin Rugs & Cushions
Natural and dyed sheepskin rugs are very easy to care for and when washed they can look like new again.
Place sheep rug in bath using lukewarm water and using a small amount of non-alkaline mild l...
Do you offer gift wrapping?
All Hides of Excellence orders are gift wrapped.
What is the Shipping Policy?
We deliver products using Australia Post. Shipping costs are influenced by the size and weight of the product and your location.
Exact shipping costs are calculated in the shopping cart and will be...
How can I care for and store my Hides of Excellence product?
When cared for correctly, your hide or leather product can be passed down to future generations. All items are made from natural materials and minimum care is required.
To remove any dirt or marks,...