FAQ
I have a large order - may I order your rugs in bulk?
We are more than happy in providing large bulk orders - please contact us directly for further inquiries info@hidesofexcellence.com.au.
2 -- Care Instructions
Care Instructions for Natural Cowhide Rugs & Cushions
Everyday use, it is best to vacuum
For liquid or food spills –act immediately.
Dampen cloth with diluted detergent and spot clean
Allow to dry naturally and air out in shade
No cleaners or chemica...
Where are you located?
Hides of Excellence is the sister company to NSW Leather Co Pty Ltd. Our head office and showroom is located in:Sydney - 16 Anderson Street, Banksmeadow NSW 2019.
We also have a showroom and sales ...
Do you ship internationally?
Hides of Excellence is located in Australia. We do however ship internationally with some countries listed in the menu on our shopping cart page. If however you do not see your country listed pleas...
2 -- Care Instructions
Care Instructions for Printed Cowhide Rugs & Cushions
Never leave your stencilled print cowhides in the sun as they may fade. When mopping floors, fold up the cowhide and allow floor to dry before placing it back down.
Where should I send press enquiries?
Please send your press enquiries to info@hidesofexcellence.com.au.
3 -- Ordering
How can I place an order?
Your orders can be placed quickly and easily via our website. Just click the ‘ADD TO CART’ button on any items you want to the purchase and when you are finished browsing click the ‘CHECKOUT’ butto...
3 -- Ordering
How do I know your website is secure?
To process your credit card payment and ensure safety online, our website uses eWAY: one of the world’s leading secure online payment gateway systems.
3 -- Ordering
What payment types do you accept?
We currently accept Visa, MasterCard, American Express and EFT to make it as secure and convenient for you as possible.